Malaysia tax compliance

SST Invoice Format Malaysia — Charging the 8% Service Tax Correctly

Malaysia's Sales and Service Tax (SST) rose to 8% in March 2024 for most service categories. If you're SST-registered, every invoice you issue must show the tax in a specific format — get it wrong and Royal Malaysian Customs (RMCD) can flag it during an audit. This guide covers exactly what an SST tax invoice must contain, the SST registration number format, and what changes if you're not registered.

What is SST

What is SST and who must charge it?

SST is Malaysia's two-part consumption tax that replaced GST in 2018: • Sales Tax — 5% or 10% on taxable goods, charged at the manufacturer / importer level. • Service Tax — 6% historically, raised to 8% on 1 March 2024 for most taxable services (consultancy, IT, advertising, professional fees). Some categories remain at 6% (food & beverage, telecommunications, parking). You must register for SST if your annual taxable turnover exceeds RM500,000 for most service providers (some categories have lower thresholds — F&B is RM1.5M, accommodation RM500K, etc.). Once registered, you get an SST registration number and must charge the tax on every applicable invoice. Below the threshold, you cannot charge SST. Doing so is illegal — clients can report you to RMCD, and the tax money is technically yours, not the government's, until you remit it (which you can't without being registered).
Number format

SST registration number format

Once you register, RMCD issues you an SST number. The format varies slightly by tax type:

Service Tax number
Starts with 'W' (e.g., W10-2407-31000123). 'W' indicates service tax. Includes the service category code (10 = professional services, others vary) and a unique 12-digit sequence.
Sales Tax number
Starts with 'B' (e.g., B16-1234-56789012). 'B' indicates sales tax (goods). Similar 16-character format.
Where it appears
Print the SST number on every tax invoice, prominently near your company details. It's how the buyer claims back input tax (if they're also SST-registered) and how RMCD traces transactions during audits.
Verify before quoting
If a customer asks for your SST number, give the full number. If you don't have one, say so clearly — don't make one up. Buyers can verify your registration through the RMCD MySST portal.

Anatomy of a Service Tax number

W-10-2407-31000123= W10-2407-31000123
W
Tax type prefix
'W' for Service Tax. 'B' for Sales Tax.
10
Category code
Service category (10 = professional services; varies by industry).
2407
Registration period
Year + month of initial registration (YYMM format).
31000123
Unique sequence
8-digit unique identifier assigned by RMCD.
Required fields

What an SST tax invoice must show

RMCD specifies the minimum fields a tax invoice must contain. Missing any of these can invalidate the invoice for input-tax-claim purposes:

Words 'Tax Invoice'
Literally these two words, in a prominent place on the document. A 'regular' invoice (without SST) does NOT use the words 'Tax Invoice' — it's reserved for SST-registered transactions.
Sequential invoice number
Each tax invoice needs a unique sequential number. Same numbering rules as regular invoices — never reuse, never skip. RMCD audits flag gaps.
Issue date
The date the tax invoice is issued — used to determine the SST taxable period (typically 2-monthly for most registered businesses).
Supplier name, address, SST number
Your full registered business name (must match SSM and MySST records), business address, and SST registration number. Stamp / logo is optional but common.
Buyer name and address
Buyer's company name and address. If the buyer is also SST-registered and wants to claim input tax, their SST number too.
Item description, quantity, unit price
Each taxable item / service: description, qty (or hours / day rate / etc.), unit price BEFORE tax. The tax breakdown happens at the totals row.
Subtotal, SST amount, total
Subtotal (sum of line totals before tax), SST 8% (or 6%, depending on service category) shown as its own line, and grand total including tax. The SST amount must equal subtotal × tax rate to the rounding rule (RMCD allows rounding to the nearest sen).
Currency
Must be MYR for domestic transactions. Foreign-currency invoices need an exchange rate disclosure for SST reporting purposes.
Step-by-step

Step-by-step: adding SST to your invoice

01

Confirm your SST status

Before charging anything, confirm you're actually SST-registered and have an active number. If your registration was cancelled (or never approved), don't add SST lines.

02

Mark the invoice as a Tax Invoice

Add the words 'Tax Invoice' to the document header. Some templates use 'Invoice / Tax Invoice' — that's fine. The key is the words must appear.

03

Add your SST registration number

Print it under or near your company details. 'SST Reg No: W10-2407-31000123' is the standard format.

04

Calculate the SST line

Subtotal × 8% (or 6% for restricted categories). Round to 2 decimal places. Example: RM 1,500.00 subtotal × 8% = RM 120.00. Grand total = RM 1,620.00.

05

Show SST as its own row

In the totals section: Subtotal RM 1,500.00 / SST (8%) RM 120.00 / Total RM 1,620.00. Don't bundle SST into the unit price — it must be visible separately.

06

Issue and keep records

Issue the tax invoice and keep a copy for 7 years (Malaysia's record retention requirement). RMCD can audit any period within those 7 years.

Side-by-side

Tax invoice vs regular invoice

If you're NOT SST-registered, you issue a regular invoice. Same general idea, key differences below. Some SMBs incorrectly label regular invoices as 'Tax Invoice' because their template defaults to it — that's misleading. Either remove the word 'Tax' or actually register for SST.

Header text
Tax Invoice (SST-registered)
Must show 'Tax Invoice'
Regular Invoice (not SST-registered)
Just 'Invoice' (no 'Tax' word)
SST registration number
Tax Invoice (SST-registered)
Required (W… or B…)
Regular Invoice (not SST-registered)
Not allowed — you don't have one
Tax line on invoice
Tax Invoice (SST-registered)
Separate SST 8% (or 6%) line
Regular Invoice (not SST-registered)
No tax line at all
Who can issue
Tax Invoice (SST-registered)
Only SST-registered businesses
Regular Invoice (not SST-registered)
Anyone — freelancers, sole proprietors, non-registered SMBs
Buyer can claim input tax?
Tax Invoice (SST-registered)
Yes (if buyer is also SST-registered)
Regular Invoice (not SST-registered)
No — not a valid SST input tax document
RMCD record retention
Tax Invoice (SST-registered)
7 years (mandatory)
Regular Invoice (not SST-registered)
Recommended 7 years for LHDN income tax purposes
Legal validity for payment proof
Tax Invoice (SST-registered)
Yes
Regular Invoice (not SST-registered)
Yes
Calculator

SST calculator

Enter your pre-tax amount and pick the SST rate. We'll show the tax amount and grand total instantly.

SST rate

Enter an amount to calculate the SST and grand total.

Common mistakes

Common SST invoice mistakes

  • Charging SST without being registered. Illegal — you don't have authority to collect tax for the government.
  • Forgetting the 'Tax Invoice' header. Without it, RMCD doesn't recognize the document as a valid tax invoice for input-tax claims.
  • Bundling SST into the unit price. The tax must be a separate visible line — buyers can't claim input tax from invisible tax.
  • Wrong SST rate (using 6% on a service that moved to 8%). Most professional services are now 8% since March 2024; double-check your category.
  • Missing the SST registration number on the invoice. Without it, the invoice is incomplete and buyers can't reconcile against your MySST records.
  • Using outdated SSM name. Your SST registration is tied to your exact SSM name — minor differences ('Pte Ltd' vs 'Sdn Bhd') can trigger audit flags.
Our tool

How Invoice DIY handles SST

Invoice DIY supports multi-tax invoicing out of the box. You can: • Name a tax 'SST' (or 'Service Tax', or whatever your clients expect) and set the rate (8% for most services, 6% for restricted categories). • Have multiple parallel taxes on one invoice — useful if you sell taxable goods AND services (Sales Tax + Service Tax on the same invoice). • Set a default SST rate in Settings so every new invoice starts with the right tax line. • Optionally add your SST registration number to your default company footer — appears on every PDF automatically. • Toggle SST off when invoicing exempt items or non-taxable services within the same business. For non-registered businesses, just don't add the SST tax line — Invoice DIY doesn't force taxes on you.
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FAQ

Frequently asked questions

What is the current SST rate in Malaysia?
Service Tax was raised to 8% from 1 March 2024 for most taxable services (consultancy, IT, advertising, professional fees, etc.). Some categories remain at 6% — food & beverage, telecommunications, parking, and a few others. Sales Tax is 5% or 10% on taxable goods, unchanged.
Do I need to register for SST as a small business?
Only if your annual taxable turnover exceeds the threshold for your category. For most service providers it's RM500,000/year. F&B is RM1.5M, accommodation RM500K, others vary. Below the threshold, registration is optional and most SMBs skip it because charging SST adds complexity without benefit if you're not required to.
What's the SST registration number format?
Service Tax numbers start with 'W' (e.g., W10-2407-31000123). Sales Tax numbers start with 'B' (e.g., B16-1234-56789012). The number includes a category code and a unique sequence — total length is 16 characters with hyphens. You get yours from RMCD via the MySST portal after registering.
Can I charge SST on an invoice if I'm not registered?
No, and it's illegal. SST can only be collected by registered businesses. If you charge SST without being registered, you're collecting tax for the government with no authority to do so. Customers can report you to RMCD. If you reach the registration threshold, register first, then start charging.
What's the difference between a tax invoice and a regular invoice?
A tax invoice is issued by an SST-registered business and includes 'Tax Invoice' as a header, the SST registration number, and a separate SST line. A regular invoice (from a non-registered business) has none of these. Both are legally valid for proof of payment, but only tax invoices let registered buyers claim input tax credits.
How long do I need to keep SST invoice records?
7 years from the date of issue. RMCD can audit any period within those 7 years. Keep both digital and printed copies if possible. Invoice DIY stores all your invoice history in your account, so as long as you have an account, your records are kept indefinitely.

Stay compliant — issue SST-correct invoices in seconds

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